0 Reviews
Foodpanda Pakistan generally receives mixed reviews, with sentiment leaning towards neutral to slightly negative. Recurring themes revolve around delivery speed and reliability, accuracy of orders, and customer service responsiveness.
Many users complain about delayed deliveries, sometimes exceeding the estimated time significantly. Order accuracy is another frequent concern, with reports of missing items or incorrect orders being delivered. Customer service is often criticized for being slow to respond or unhelpful in resolving issues. Some users have noted difficulty getting refunds for incorrect or missing orders.
On the positive side, some customers appreciate the wide variety of restaurants available on the platform and occasional promotional offers. However, these positives are often overshadowed by the aforementioned issues.
Based on the balance of positive and negative feedback, an estimated rating would be around **3/5**.
Foodpanda Pakistan needs to improve its delivery speed and order accuracy to truly satisfy its customers.